Questions, answered.

SnapMags use two strong rare-earth magnets, one on the front of the earring and one behind your earlobe. They snap together through your lobe and hold securely all day.

No. SnapMags are tuned for comfort: strong enough to hold during workouts and dinner, gentle enough to wear for hours without soreness.

Yes. All SnapMags are nickel-free and hypoallergenic, safe for sensitive ears.

Orders ship in 1 to 2 business days. We currently ship free to addresses within the U.S. only, with delivery typically taking 3 to 5 business days.

Returns are accepted within 14 days of delivery. Items must be unused, unworn, and in original packaging. Customers are responsible for return shipping costs. Once approved, a refund is issued within 5 to 10 business days. Original shipping fees are non-refundable.

Contact us within 48 hours of delivery with your order number and clear photos or video. Approved claims receive a replacement, refund, or store credit.

Orders can be canceled within 12 hours of purchase. After that, orders are in processing and cannot be canceled.

Yes, many customers do. SnapMags sit comfortably on or near a healed piercing.

Wipe with a soft dry cloth. Avoid submerging the magnets in water for long periods to keep the finish pristine.