Questions

Questions, answered

A magnetic front piece sits on the outside of your earlobe and a slim magnetic stem sits behind it. The two magnets pull together through the lobe and hold the earring in place.

They hold during normal daily wear. Like any earring, they can come off if they are pulled or knocked, and we do not recommend sleeping in them. The reviews on this page include buyers who had problems as well as buyers who did not.

The number is the width of the front piece. 8mm is closer to a standard stud and shows more. 6mm is smaller and subtler. Both sizes use the same magnetic stem.

Nothing goes through your ear. The earring is held by magnets on both sides of the lobe, so there is some pressure. If an earring ever feels uncomfortable, take it off.

1 pair of SnapMags (6mm or 8mm), 2 matched-polarity magnetic stems and a micro pouch. The stems are what attach the earrings to your ear. If you lose one, the 4-piece Replacement Stem Kit is sold separately, and the 2-pair package includes a free kit.

Our product details list SnapMags as nickel-free. Magnetic jewelry is not recommended for anyone with a pacemaker or implanted medical device, and small magnets are a swallowing hazard for children and pets. If you have sensitive skin or a metal allergy, check with your doctor before wearing any new jewelry.

In-stock orders ship in 1 to 3 business days. Free U.S. shipping on orders $39.99+ (a flat $4.99 below that). U.S. delivery usually takes 3 to 7 business days after dispatch. International orders of US$79.99 or more ship free, and your exact shipping cost shows in your bag before checkout.

All sales are final for change of mind or an incorrect size or style selection. Damaged, defective, or incorrect item? Report the issue within 7 days of delivery to request a replacement or refund. Include your order number and a photo or video. After we verify it, we provide a replacement or refund, and you do not need to send anything back.

Orders can be canceled within 24 hours of purchase as long as they have not shipped yet. Send us your order number and we will take care of it.

Wipe with a soft dry cloth. Avoid soaking them in water for long periods.

Still have questions? Email us at storeallureis@gmail.com